Last updated: May 2026
Island Roots Landscaping (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or contact us for services.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you visit our website.
Information you provide:
- Name, email address, and phone number submitted through contact or quote request forms
- Property address or service location provided when requesting an estimate
- Messages and details included in form submissions or email correspondence
- Appointment scheduling information
Information collected automatically:
- IP address and general geographic location (city/state level)
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookie and tracking data (see Section 4)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and contact form submissions
- Schedule and confirm landscape design, installation, or maintenance appointments
- Provide the landscaping services you have requested
- Send follow-up communications related to services you have inquired about
- Improve our website experience and understand how visitors use our site
- Comply with applicable legal obligations
We do not sell your personal information to third parties, and we do not use your information for purposes unrelated to the services described above without your consent.
3. Sharing of Information
We may share your information only in the following limited circumstances:
- Service providers: Third-party vendors who assist us in operating our website or delivering services (such as email platforms, scheduling tools, or website hosting). These parties are obligated to keep your information confidential and may not use it for their own purposes.
- Legal requirements: When required by law, regulation, court order, or government authority.
- Business transfers: In connection with a merger, acquisition, or sale of our business, in which case your information may be transferred as a business asset.
- With your consent: In any other circumstances where you have given us explicit permission.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
Types of cookies we use:
- Essential cookies: Required for the website to function properly (e.g., form security tokens).
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). This data is aggregated and anonymous.
- Preference cookies: Remember your settings and preferences to improve your experience.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
5. Data Security
We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL/TLS encryption for data transmission.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and inquiry data are generally retained for up to 3 years unless you request earlier deletion or a longer retention period is required by law.
7. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-out: Unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in any email.
- Portability: Request a portable copy of your data in a common format.
To exercise any of these rights, please contact us using the information in Section 10.
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Island Roots Landscaping
- 830 Morris Turnpike, Springfield, NJ
- Phone: (973) 836-9699
- Email: islandrootslandscapingdesign@gmail.com